Position: Library Aide
Part-Time position: (18 - 20+ hours per week)
hourly rate: $11.00 hour
Application Deadline: Applications received by 4/29/2022 will receive first consideration. Position will be advertised until filled.
SCOPE OF WORK
- Provide excellent customer service; assist customers with questions, transactions and use of library collections, programs and services
- Perform duties related to the overall circulation and maintenance of materials.
- Have a passion for working with the public and helping people
- Use good judgment when interacting with customers and other staff members
- Contribute to creating a friendly, energetic, positive, and welcoming environment
- Learn, adopt and actively practice the library’s vision, mission and culture
- Positively represent, showcase, and advocate for KFPL in and out of the Library
REQUIREMENTS
- Ability to reach, bend, climb, squat, lift up to 40 pounds, and stand for long periods of time
- Possess a positive attitude and be cooperative, flexible, team oriented, and customer driven
- Be self-motivated and able to prioritize work using good judgment and time management
DUTIES & RESPONSIBILITIES
- Utilize a variety of methods to provide customer assistance, including (but not limited to) phone, electronic methods, and face to face interactions
- Resolve customer concerns and issues, and refer these issues to the supervisor or other staff member when needed
- Use appropriate library technology and demonstrate use of equipment and technology to customers when applicable
- Responsible for the maintenance of materials and library collections, as well as facilitating the flow of library materials throughout both KFPL and the CLEVNET system. Duties that relate to material maintenance may include but are not limited to:
- Checking materials in and out of the system as well as fulfilling holds
- Cleaning, shelving, organizing, mending and maintaining materials
- Providing inventory control of materials (discarding, checking for damage and noting the condition, confirming receipt of periodicals, etc.)
- Perform clerical duties in support of library operations and procedures, including (but not limited to) answering and directing phone calls, faxing, copying and filing documents
- Effectively execute daily, weekly, and monthly work list of duties
- Maintain a safe, clean, and orderly work environment
- Help with planning, preparing for and executing library programming for children, teens and adults when called upon
- Accurately count and transact money
- Provide book and media recommendations to customers and coworkers
- Share individual ideas, skills and talents to contribute to the innovation, growth and success of the organization
- Perform other duties as they may be assigned
Applications accepted in person at the Library or apply online at www.kinsmanlibrary.org. Must be 18 years or older to apply.